04-21-2022
10:55 AM
That is what her adult sons do. Pre board, then mix in with the other boarding passengers and grab the emerg row seats. I don't see how they get by with that with the FAs watching. Both sons are 6'4" and like the extra room in the emerg row seats.
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09-07-2021
08:24 AM
09-07-2021
08:24 AM
@Douglasd wrote: I’ve worked in customer service and there’s always something that can be done if you actually care about your customers. I’m just letting everyone know - they do not care at all. Be careful purchasing SWA tickets. I will no longer be doing so. Sorry to hear about your mother. Southwest had a special program that provided extensions for people whose funds were to expired between March 1 and September 9 of 2020. It did not have to do that. COVID likely affected travel plans for millions of other Southwest customers -- not just your mother. So should the airline make exceptions to the special program for millions of people or just your mother. If just your mother - why? What makes her more special than the millions of others?
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Nope. The airline didn't cancel the ticket. Sorry. You need to read your link. " when the carrier cancels the passenger’s scheduled flight or makes a significant schedule change and the passenger chooses not to accept the alternative offered by the carrier. " I mean, come on, man. That link is so 2020. The ticket was purchased about 6 months AFTER that, and it's now almost a year later. I've flown almost 100k miles since Covid. If you can't find a reason to fly ONE flight, you really shouldn't be buying airline tickets. That's like someone with a peanut allergy demanding a refund on an open jar of Skippy.
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08-31-2021
08:05 PM
Yeah. If anyone with allergic rhinitis/conjunctivitis needed a certificate to fly, there would be much fewer people flying.
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