09-08-2021
07:42 PM
Thank you, I did call them they said no non stop flights I was willing to change return dates to move it up a week or back but nothing !
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09-08-2021
07:05 PM
the trip in June went to Chicago for a family death had 2 more die while I was there then the call about my daughters fiancee death had to get home asap !
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09-08-2021
07:01 PM
Blake I never fly unless it offers a non stop flight I'm scared of flying I booked this flight in early august and now they rerouted my return flight normally 2 hours 22 min now they are sending me to Atlanta 5hours 22 min I don't like going up but now I have to go up twice and takes two hours longer there is another non stop flight but it states I have to pay 228 dollars more per person that sucks I already paid once southwest changed my flight I did not so thats not fair ?
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09-05-2021
01:34 PM
Ok Im gonna tell you a little about this I booked a flight in July from Nola MSY to Chicago MDW for 9-24-2021 my son/daughter in laws first baby shower staying 4 days I always book NON -Stop because of a bad experience I had on a southwest flight yrs ago returning 9-28-2021 NON- stop I get a email today from south west stating they changed my return flight non stop 2hours 20 min to a layover in Atlanta 5hours 22min to get to Nola I have to take medication just to fly because I have panic attacks and now they went and did this to me im sick to my stomach crying called southwest they can't do anything about it I tried switching my dates 3 days up 2 days back they don't have any non stops thats one complaint I have, in June my mothers sister died my favorite aunt the last living soul of my moms family I flew to Chicago paid 568 for two round trips non stop she passed on June 9th I was to stay a while after to visit with family my return flight was June 21st on jun 11 my girlfriends dad passed away while in Chicago on June 13th my cousin passed away in Chicago on June 20th my 19 yr old daughter back home in Nola was put on oxygen she was hyperventilating an ambulance driver administered oxygen her fiancée just died in a car crash so we wanted to get home asap afraid my daughter would have a nervous breakdown we called southwest no problems they say give us another 632.00 dollars we had no money for that my son had to pay it I was starting to panic because my daughter was home alone she's on anti depressive medication and losses her fiancee we needed to get home we explained this all to southwest all they said is I'm sorry for your loss I would like to know what happened to my second half of the round ticket I never used they told me they do not owe me anything I'm so upset with southwest not only for that but now changing my non stop I would rather fly Spirit now than south west I don't care about the luggage ill pay for my bag to get a non stop, southwest has wronged me not once but twice in 3 months boo to you south west airlines .
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