09-10-2021
05:56 PM
Thanks for reaching out, @Kizzy3333.
We are so sorry to learn of these unfortunate circumstances, and our heart goes out to your family. While we certainly understand your desire for us to donate tickets, our charitable budget is designated to support IRS-designated 501(c)3 nonprofit organizations. We would love to respond affirmatively to every donation request we receive, but over the years, we’ve found it necessary to narrow our charitable focus in order to sustain a profit and maintain our vitality as an airline. We'll be praying for a short time on the waitlist and a swift recovery for your daughter.
Sincerely,
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