09-22-2021
03:15 PM
09-22-2021
03:15 PM
So as an A Lister i had a case opened on September 1st they responded by phone on September 17th the Customer Relations rep i spoke to said some response times are at or just below 30 days because of a lot of emails thanks to schedule changes, covid complaints, and other general emails/comments and complaints. You could also reach out on Twitter or Facebook and send Southwest a DM and maybe they can get you an update on your case. -Blake
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