10-02-2021
11:30 AM
In June, my extended family booked a family reunion trip to Florida for Christmas. MY dad has since been diagnosed with cancer and is undergoing weekly chemo treatment and not allowed to travel - so the family reunion is now canceled. Is there a way I can get my ticket costs refunded for me and my two children? I can provide a note from Dana Farber, the treatment center confirming these facts and travel restrictions. Obviously, we no longer want to go as it would mean spending the holiday away from my father. Great thanks for any guidance. I tried to call customer service but every time I call the wait time is an hour!
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