01-24-2022
10:29 AM
Southwest stating that they offer a "military fare" is a false advertisement. I booked a flight under the Anytime (i.e., refundable) tier. When I saw that Southwest's advertises that they have military rates, I called to inquire about the price difference. I was told that the "military rate" was simply the Wanna Get Away ticket, which is non-refundable. So, I would have to downgrade my ticket to that tier, and lose all perks under the Anytime tier. I specifically asked the Southwest agent if I could have the military rate and keep the Anytime tier. She said no, that the only way to get the military rate would be to simply book the Wanna Get Away ticket, which I could have done online. So, again, false advertising regarding military fares.
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