TheMiddleSeat, thanks for all of your feedback.
I am sure as heck hope that I'm not counting my chickens before they hatch, but I finally got an email from Southwest Vacations. I emailed and said that I may as well go to small claims court to get my money back, since I'm not getting a response. They have confirmed they will refund the full amount to my credit card!! Mind Blown! They said the Etickets that were provided are void, since they are giving me the full refund. If this pans out on my CC, I'm happy. But sheesh! What a siege, as the subject is called. This was after more than a dozen emails with multiple reps and phone calls, I would've given up if it was $10, but for this, I was going to keep up digging and it looks like it worked.
Keep up the good fight, if you find yourself in the same situation. I couldn't let big corporate keep controlling how my hard earned dollar gets refunded to me, when it was out of my control.
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