@bugsy wrote:
Sorry,somehow I accepted Middle Seat's "solution" as correct.Southwest did overbook the flight in question and offered voucher worth 4 times fare cost since they could not get the family to destination within 4 hours of scheduled overbooked flight.My request was how to get cash compensation since they did not offer family members written rights on denied boarding as required Section 250.9
§ 250.9 Written explanation of denied boarding compensation and boarding priorities, and verbal notification of denied boarding compensation.
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