I am a long time fan of Southwest using it for business and personal travel whenever I can. The fact that Southwest had adequate space between seats was the KEY factor in my choice of airlines. It was a unique advantage that Southwest had. This past week, I flew the new 700 design. Despite the clever advertising, it is simply a more crowded plane with an extra row of seats. I am baffled as to why Southwest would permanently damage its long established reputation by doing this.
I strongly urge Southwest leadership to reconsider this move. Given all the competitive advantages that Southwest has, raise ticket prices slightly but keep the planes comfortable.
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