As a 22 year veteran, I decided to respond to this comment despite the fact that it’ll make very little difference.
Actually, it will make no difference at all.
Answer: because this is a customer to customer forum that is used to obtain information, complain and compliment. Issues are not "fixed" here.
If you want to try to "fix" an issue, then you need to contact SW directly. To do so. click on "contact us" below and proceed.
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