02-23-2022
02:31 PM
The law is written so that you self-identify as disabled. I am disabled and would never have dreamed of using my multiple disabilities to scam a seat. But as I was scammed out of front row seats last night by two men who laughed and said I needed to learn to "Play the game." They nearly bowled people over getting off the plane like two bats out of hell. Absolutely disgusting. I will continue to pay for upgraded seating but will also self identify as disabled, which I am. I hope everybody begins to self-identify as disabled. That seems to be the only way the scamming will stop. Only the truly disabled should get the preferential treatment they need and deserve. To top it off the very rude gate agent let a party of four get on early after showing some kind of ID. They definitely weren't military, which I wouldn't mind. When I complained the agent said she could let anyone on that she felt like. SouthWest is cowardly in enforcing their own rules, afraid of being sued, so they screw over their best customers. My wife and I were in boarding positions A2 and A3. By the time we boarded the plane was half full. There was almost a fistfight over the issue at the baggage carousel.
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