02-23-2022
07:41 PM
I recently booked a flight using travel funds set to expire and by paying an additional amount. I tried to change the return flight and found I could not because some of the funds used for the return would be expired. Since I went over the 24 hour change policy, the first leg, increase in fare price. The agent said I would have to cancel the flight and then pay the cost of the return ticket forfeiting the balance on the original ticket. I asked the agent why I could not apply some of the monies that I paid yesterday on the return. She said that once my travel funds and cash are comingled, all of the travel funds for the cancelled ticket go to the travel expiration date. Does this make sense? Shouldn't the money I just paid be available for a year?
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