03-07-2022
10:42 AM
03-07-2022
10:42 AM
Never before have I seen such aggressive and unwarranted behavior from a flight attendant aboard Flight 251 from Denver to Houston Hobby on 3.6.2022.
Her accusatory demeanor delayed our flight by over 90 minutes (arriving in Houston at 1:00 AM) due to the fact she had a passenger removed from the plane who did not do ANYTHING wrong.
How do I know he didn't do anything to violate FAA rules? Because the passenger re-boarded and the flight attendant was removed from the flight.
Southwest Airlines, your people represent you. I hope you address the behavior of this flight attendant and she is reprimanded.
We appreciate the professionals who keep us safe in the sky and I assure you, she was everything but professional to your brand.
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