I just finished traveling round trip from LA to Kauai.
When I coming back, Southwest kiosk asked me do you want upgrade to Business Selection?
My wife was sick and I did not hastate to take their offer. $215.50/person looks good deal to me that time. I paid $431.00 to upgraded and I was expecting 2 X 2 Business class seat.
They change to my boarding order to A2 and A3 (Mine was B something).
That was all. Just boarding earlier for paying $431.00.
I felt like I am dumbest person in the world. Everybody has same seat and bording little early for $431.00. Why they use a word "BUSINESS SELECTION UPGRDE"?
Southwest don't have Business Class. I can not remember all the details of each airline.
But I am sure this intentional cheating targeting people like me.
Is anyone has same experience? Please post your experience. Anyone advise me about class action sue about this. Please post it.
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