03-10-2022
10:50 AM
03-10-2022
10:50 AM
I am Canadian and had a flight booked out of Buffalo New York but I wasn’t allowed to cross the border for close to two years. My funds are expiring but Southwest will not extend them. They will extend them after they have expired minus $100.00! This is not fair and they told me that they have not changed their travel policies for COVID. Every other airline has but they won’t. I will be out the money that is in my travel funds before I can use them again. Customer service was extremely unhelpful
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