Thanks, everyone for your help! I finally got through on the phone to SWA. They had sent me a confirmation email with incorrect info that did not match the info on their website. It took the phone customer service rep five emails to remedy it, but she finally got it to go through with the correct times. It created lots of confusion, but the bottom line is, there is no connection in Columbus and never was. Again, thank you to all who cared enough to spend time helping me with this.
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