03-28-2022
06:18 PM
03-28-2022
06:18 PM
good advice - thanks! in this case we each had separate bookings just in case already...
but the best news is the email did arrive - companion pass is now in effect - we cancelled their flight & rebooked them as my companion!
hoping to get a lot of use out of it - because we were fortunate enough to get companion pass at end of 2019 & all of 2020 and well we all know what happened and DIDN'T GET TO USE IT A SINGLE TIME!
we plan to make up for that this time!
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03-25-2022
07:46 PM
03-25-2022
07:46 PM
true! thanks for the advice... i guess i'm just "anxious"!
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03-25-2022
07:38 PM
03-25-2022
07:38 PM
that's what i thought... but sadly right now it's telling me I have reached the level, but the option to add companion is grayed out and not able to be accessed! that's why i called to inquire and the rep told me even they couldn't force it thru just yet...
(i did just reach the level with yesterdays credit card billing cycle)
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03-25-2022
07:15 PM
03-25-2022
07:15 PM
hello! new to the forum but long time southwest flyer...
just reached the companion pass status thru the credit card and the points have shown in the southwest system!
my question is once you reach that level like i have, how soon do you get the email telling you it's time to pick your companion?
I have a flight coming up in 12 days - i called southwest - they were able to verify that i reached the level, but said they couldn't push it thru to get the email any quicker - i would just have to wait until the automated system sends it to me...
thanks in advance!
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