04-02-2022
04:25 AM
I have the same problem in April 2022! I am currently travelling abroad and trying to book a Southwest flight for June. I have funds from cancelled flights I need to use before they expire. Withhoding access like this is an unfair business practice by Southwest Airlines and it needs to be escalated to regulatory agencies and consumer protection agencies.
Technical issues don't persist like this for ten years. I am prepared to escalate if Southwest doesn't resolve this. Calling a hotline is not resolution.
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