04-16-2022
07:03 PM
I have to fly at the very least 10 times in total on this air carrier per year. Each time I have a flight past 5pm we never get off the ground on time. I'm currently waiting at BWI to go to PVD and we haven't left even though our departure time was 7:50 pm. Here we are creeping up on another 20 minute delay because of baggage. It's always waiting on luggage or people. The delay time is always either 20 or 30 minutes each time which affects peoples ground transportation or connecting flights. How can this happen EVERYTIME I fly with you after 5pm any local time? Where is the disconnect on this? How does it get solved? Why does no one care?
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