05-10-2022
04:00 PM
Anyone else on the 7:00am flight to Dallas? Probably the rudest, most unfriendly SWA crew I have ever had. I can’t believe the way they treated customers. Even the gate desk supervisor at ATL was rude. For the first time, I didn’t feel like I was on a SWA flight. No “Luv” and not a care in the world to show an ounce of kindness. This is the one time I wish I got a survey after my flight and I didn’t. In addition, the gate staff at Dallas weren’t any nicer. The DAL to PHX crew were great but everything leading up to that was awful. I will make a point to never connect in ATL because of this and stay clear of this airport. Unfortunately I was in ATL for work so I had to be there but I will pay extra to not ever be here and deal with any of those employees again.
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