05-11-2022
02:28 PM
05-11-2022
02:28 PM
I would love to share the post card, it is mutually from SWA and Chase. As far as the Marketing is the Post card marketing offer is dual owned by both! Neither is owning up to the program. I have been a member of SWA's CC and only a member of Chase for 8 years..
In anycase I would hope there is a means to have SWA Marketing clear this up as I have the same question asked to Chase....
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05-11-2022
02:18 PM
05-11-2022
02:18 PM
I requested this prior to the expiration date and the response from SWA didn't give me that anything other than a general response similar to what you are stating. Still on CS line awaiting an agent to give me access to the now deflated travel funds... Nice to know that one months effort takes HOURS of phone call time.
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05-11-2022
01:48 PM
05-11-2022
01:48 PM
The website is a SWA site?
The has never been valid since I received the post card... I received the card on 04 May 2022 and the "Event Ended" where the card stated 06 May 2022 and the page hasn't ever worked...
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05-11-2022
11:28 AM
On Aprinl 8th I contacted SWA on trying to recover Travel Funds for a trip scheduled for my Brother to come visit me (last July 2021) and had to cancel the trip in June 2021 yet I was told the funds expired May 4th2022. Could have swore the funds would be available for 1 year (364 days) or as a "Southwest LUV Voucher (SLV)". So I have been on hold with SWA for a total of 8 hours over the last week and getting super frustrated as I see the fares are literally double what they were last year...
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05-11-2022
11:16 AM
05-11-2022
11:16 AM
Hello,
I received a postcard from Chase/Southwest directing me to a link to choose a 15 year card anniversary gift. When I enter the link address, it says "the event has ended". I sent an email to customer support with no response. The exact link is:
https://southwestcardanniversary.com/15year
Is there something I am missing here? I have been trying since ( May 5th 2022) the day I received the post card in the mail. The post card said the selection was due by 05/06/2022 (I only just found this website).
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