05-16-2022
11:41 AM
I write this I’m on board the above listed flight. I had to close my vent and triple mask due to a strong odor urinals of coming out of the vent and overpowering the entire cabin.
as soon as I offboard, I will be canceling my return flight to Oakland and rebook w/ delta. I also plan on canceling on my credit card and cash out all remaining miles. it’s so disappointing to see how this airline standards deteriorated over time. I was such a big southwest fan and faithfully ensured to choose them over any other including my companion pass and status. In a world where we need to ensure the unlicensed health standards, I’m in disbelief that this is the current situation. I can no longer support southwest or use them as a first choice carrier.
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