You don't remove 650 pounds of foam, etc from an aircraft and leave any inclination that comfort won't be greatly compromised. What a SAD move for once great Southwest Airlines.
In my 4.5 years on the road, I've earned Companion Pass for 4 years running ... That's over 400 flights on SWA in the past 4 years, and as of January 1, 2013 I PLEDGE TO NEVER FLY THEM AGAIN.
I've expressed my concerns to them in writing and receive only the same call center, form letter, canned response that any john doe off the street would receive.
These ridiculously flimsy, uncomfortable, and frankly unacceptable seats that Southwest Airlines has decided to EVOLVE to has cause me (once one of their biggest fans, advocates, and positive word of mouth) to EVOLVE to another airline.
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