3 weeks ago
To whom it may concerns:
My wife and my daughter (9 year old) are on the flight number 23 from DAL to HOU, boarding time 10AM and departure time 10:30AM. My wife has boarding line position A39 and my daughter has boarding line position B1. She is a minor and need to be with mommy. One of the Southwest airline member, who scan the boarding pass, has pushed my daughter, a minor, back to the B boarding line because she has B1 position. The Southwest airline member has separated Mom and Daughter who is only 9 year old. Is it the way Southwest airline is doing business? I just wonder how this happens. Could this be prejudice? I would think so too. I would like to hear from your side of story, Southwest airline.
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