06-24-2022
06:38 PM
06-24-2022
06:38 PM
Nah, you are wrong cause you don’t know all the details. If you work for southwest then call me, if not move along.
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06-24-2022
04:42 PM
06-24-2022
04:42 PM
No, make take isn’t off at. For a flight that birds at 6:00 am the pilot and crew shouldn't be walking on the plane at 5:55 then doing a safety check. Hate agent shouldn’t have cancelled my connection then decide maybe I could make it and put me back on the plane after 90% of it has already boarded leaving me nothing but rear seats. Had she left it alone I would have been fine entering and getting off early. Had landing agent looked at my itinerary they would have seen I was landed at the gate next door before they close the gate as I was walking up. If any of these 3 things didn’t happen I would have made the flight, not wasted 12 hours in BNA and made by kids games which was the whole purpose for the flight to begin with. My take isn’t wrong. If I was a crew member or a vip they would have held the flight
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06-24-2022
03:20 PM
06-24-2022
03:20 PM
Least can do is give me bought credit for a round trip flight. The $200 voucher is a slap in the face after wasting an entire day and missing flights unnecessarily due to your employees.
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06-24-2022
03:06 PM
06-24-2022
03:06 PM
I’m sure no none at SW cares but I had a 6AM flight from PNS through BNA to CLE today and was supposed be be in CLE by 11 AM. Crew was late to the plane, then pilot decides to have tires inspected so flight was delayed (nothing wrong with tires) . Due to delay gate agent tells me I will never make my connection and pulls me aside to find a different way. Meanwhile plane boards and I’m still with agent then she says we’ll get on maybe you will make your connection. Now I’m the last one and no seats up front are left. We get to BNA as my cle flight is boarding and I’m stuck since I can’t get off the plane. Finally slow people move and I get off run to the gate at they are closing the door as I ran up and they don’t let me on. Now I’m stuck in BNA for 12 hours and will miss my daughters last softball finals to make matters worse the whole reason was going to cle was for this and I haven’t seen them in 5 weeks. SW knew full well I was on the landed plane and the plane was on the ground at the gate next door. They still didn’t care and closed the door on me. I have been on planes when they hold them for passengers to make the flight. I literally missed it by 30 seconds because of you guys. I’m sure if I was a flight crew or a vip passenger you would have waited. The $200 voucher I was given does nothing to make up for the damage and hassle this has caused me. The plane was there all night, why does the pilot wait 5 minutes before take off to look at the tires? Nothing was wrong with them… gate agent also scr3w3d me on the departure and gate agent scr3w3d me at the connection. The whole process and experience is terrible. Literally my last flight on SW they held the plane 10 minutes for someone, why was I treated differently?
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