07-13-2022
03:09 PM
07-13-2022
03:09 PM
@636895291 wrote:
We had four segments, two outbound, two return.
We did upgrade to business select on the outbound AFTER we got the 15 boarding position difference (paid $80 more for that). On the return, we did not, still had Anytime tickets and had a 9 position difference.
And you were also both on one confirmation number with a single purchase of both tickets simultaneously?
The tickets were purchased prior to the announcement of including EBCI with Anytime?
I'm curious if we can find anyone on the board that has purchased two Anytime tickets after the system was updated and if this happens, most likely it was a bug in the algorithm for the tickets that had to upgraded to match the policy and current bookings are working as expected.
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