hello! Same exact issue happened to me last night. I used my Apple Pay to purchase tickets, system error had popped up on my screen. I then called southwest and they said they could not see the tickets on their end. I had the extra funds in my account so I went ahead and purchased another $1200 worth of tickets to ensure I make my flights in 2 weeks. I also bank with (BofA) and I called this morning and she said I would have to dispute the pending charge. But you just said it went back into your account after a few days. So I’m going to wait it out and see what happens with the money. I’m super sad about the situation. But your comment did put my mind at ease knowing the money may return without an even longer process due to a southwest error.
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