08-02-2022
12:51 PM
08-02-2022
12:51 PM
@timpatridge wrote:
Flight scheduled for 8 Am 8/1 get email at 5:30 that flight delayed to 9am. no big deal. get another email 10 minutes later saying flight canceled. well already checked out of hotel and on the way to the airport. get there and desk clerk says no flights available until next day. they say nothing they can do about a hotel room or anything. so call the customer service line. they say well you can MAIL your receipts to this place ( that supposedly doesn't have a phone number or email address) . in the mean time i am out 500$ because they canceled a flight a refuse to help us at all!! anyone have any ideas? about to go on a big social media rant if this is not fixed!!
A social media rant won't do anything constructive in regards to reimbursement. But when you mail your receipts be brief and factual and I hope for the best.
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