08-21-2022
01:46 PM
08-21-2022
01:46 PM
Southwest did the same with me. Cancelled flight, no communication. 800 Customer service then wants to charge me a $125 cancellation fee (did not know that Southwest even did that). Then when I asked about them charging me a fee when they cancelled my flight they hung up on me. I called back in and they did the same thing. As an aside, I was very cordial when on the phone. Southwest has lost their way. They are no longer the airline they used to be.
... View more
