Southwest Airlines Community

@Joannemathews wrote: The same thing happened to me, Apple Pay said oops there was an error so I called on the phone and made the reservation and Southwest charged me twice. After making the rounds in customer service hell I was told I need to dispute it with my bank and apparently that can take 90 days. BAD customer service Southwest! 👎 @Joannemathews wrote: The same thing happened to me, Apple Pay said oops there was an error so I called on the phone and made the reservation and Southwest charged me twice. After making the rounds in customer service hell I was told I need to dispute it with my bank and apparently that can take 90 days. BAD customer service Southwest! 👎 For the reservation that was not made, you probably got hit with a pending charge, that would only turn into a real charge upon  completion of a  real purchase. When the follow up does not happen, the pending charge drops off your account - typically within a week.     ... View more