09-20-2022
06:26 PM
09-20-2022
06:26 PM
Update: it wouldn’t let me do a mobile boarding pass. It said I could go to the kiosk, but the line at the ticket counter was short so I went there & they printed my boarding pass & extra seat document.
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09-17-2022
10:07 PM
09-17-2022
10:07 PM
I pre purchased the seat but the info on the site says you have to see a “customer service agent” to get the extra seat document and qualify to get your seat refunded even if you check in online.
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09-17-2022
03:29 PM
09-17-2022
03:29 PM
Sorry if this is a dumb question, but I'm confused about whether I need to go to the check-in desk or the gate agent to get my extra seat document when I get to the airport for the extra seat I purchased per the customer of size policy.
This is my first time flying so I'm not familiar with the process.
Thanks
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