09-23-2022
01:58 PM
This has been happening for months with both my account and with my GF's account and it's beyond infuriating. We locate the fare, put in payment information, everything looks good, then click Purchase and the button turns grey and displays "..." for a second or two, then turns back yellow with Purchase. No error messages or anything, it just refuses to accept the purchase.
I have tried on multiple browsers, cleared cookies/cache, and tried on different computers on different internet connections. I thought it had something to do with using a LUV voucher or travel credits, but it also does it when trying to book with points.
The only way I can buy a ticket is with the mobile app on my phone. Has anyone else had this issue?
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