We boarded the plane at 6:40 am at Houston Int. Around 7am the pilot came on to say a bird had hit the plane the night before as it was flying into Houston and they would need to "look over" the plane but it would be a SHORT delay. FIVE HOURS later.....still on a plane with NO A/C on!! The room Temp in the plane was 97 degrees. According to SW travel policies they keep the airplane at a pleasant temperature during a delay. I promise you 97 degrees for five hours was NO PLEASANT!!! Now all they want to do is give us a $200 flight credit. No thank you, I'll never fly SW again!!!!
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