10-22-2022
08:41 PM
I had travel credits that were set to expire and I was told I’d be given 2 luv vouchers instead. Waited and waited and finally booked without receiving I just said oh well. Then they finally made flight credits so they don’t expire so I fought and fought for the vouchers. I messaged them on FB they gave me the run around for these vouchers for 4 months I recorded every call I made to customer care where they said I would 100% get them well I sent the recording in and they finally sent me my vouchers yesterday after 4 months of waiting. Point here is keep on them and save every correspondence with them
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