Hello, i just bought the wifi on southwest and notice none of the services i want to use work. The only thing that seems to work is my texting although texting is already free. I don’t know what the problem is as the people next to me are watching movies on streaming services that are not the free movies so I’m not sure why my wifi is not fully working. The outline says it would work for being on the internet yet its lacking a huge internet connection. I would really appreciate my refund because i did not pay to just be able to text.
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