12-29-2022
01:14 PM
12-29-2022
01:14 PM
I know everything is crazy right now and I only JUST became reassured that our flight tomorrow will actually happen... So I don't want to bother the customer service staff with this right now. But I do have a problem that I will want to address when it makes sense:
I don't usually add Early Bird boarding or upgrades to my Southwest flights. But I also USUALLY check in my bag, and seeing the issues with bags over this awful holiday disruption, we made the decision to put everything in a carryon. And then - watching the news - I started worrying that our plane would run out of bin space and I'd have to give up my carry-on anyway, so I decided to add Early Bird.
But this was only 30 minutes before check-in. My card was charged, the Early Bird was confirmed, and so I did not check in immediately at 24 hours before the flight - and was dismayed to see us in the C group. So I paid an additional $80 for upgraded boarding and did get in the A group.
I would like to get the $50 I paid for Early Bird refunded - am not happy about paying a total of $130. Do I have a chance at this?
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