12-29-2022
01:41 PM
12-29-2022
01:41 PM
I'm surprised the system even let you make the purchase at that point. From Southwest:
"EarlyBird Check-In can be purchased up to 36 hours prior to a flight's scheduled local departure time."
As you purchased within 36 hours EarlyBird did not apply to that leg of the reservation and you got the boarding position associated with your manual check-in.
It's worth writing to Southwest and requesting a refund, just be patient.
Use the contact us link at the bottom of this page and send a message.
--TheMiddleSeat
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