Hi, I booked flights to New Orleans for my girlfriend and I this new years. Our trip was canceled due to this whole disaster. I lost $1,900 on our air b n b and other expenses such as clothes and things to prepare for the trip. In addition I want my refund. I got credits, I requested the money back on my card and I cannot get a hold of anyone that works for Southwest. Please can anyone give me some advice how to receive my money, credits, and compensation for all this stuff.
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