01-09-2023
11:02 PM
01-09-2023
11:02 PM
It worked out and they fixed the issue today. You were right that it required patience on my part.
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01-08-2023
07:45 PM
01-08-2023
07:45 PM
I did thst already, lol. Also did it on Facebook too. No response whatsoever. They clearly do not want to keep loyal customers.
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01-08-2023
03:43 PM
01-08-2023
03:43 PM
Just did. Feeling done with SW at this point over this. Alaska does the same legs that I typically do and will likely switch to them for 2023.
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01-08-2023
03:35 PM
01-08-2023
03:35 PM
And I have logged 2 written complaints to SW about this and no response. 24 qualifying flights completed in 2022 and nothing to show for this due to the 25th one being rescheduled from 12/30 to 1/8.
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01-08-2023
03:33 PM
01-08-2023
03:33 PM
I completed the 1/8 flight today. It was not a RT. It now shows up on my RR account as 1/25 for 2023. This is very disappointing. No A-list status indicated.
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01-07-2023
03:15 PM
01-07-2023
03:15 PM
I was not A-list for 2022. I was supposed to be for 2023 but for rescheduling my 12/30 flight to 1/8. My 12/30 flight was going to be my 25th qualifying flight of 2022. This has all been very frustrating. I just checked into my flight for tomorrow morning and it gave me B43. No indication of A list status. On 12/31, my account said I was 24/25 flights on my way to A list. Now, it says 0! I had so much loyalty to SW in 2022 and now there’s nothing to show for it. No-one on the phone helps with this. I’m giving up and booking elsewhere starting in Feb.
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My 25th A-list qualifying flight of 2022 was supposed to be on 12/30/22, but was rescheduled to 1/8/23. I have 6 flights already booked for January alone. I’ve called SW customer service 3 times and sent 2 emails and I’m not getting a straight answer regarding whether I will have A-list status for 2023. My SW account shows I do not. I’m so frustrated as I would have had A-list status for my January flights but for the meltdown. Customer service reps just tell me I will eventually have it and to keep waiting. But that doesn’t help me with my 1/8 and 1/9 flights. Any ideas? I was on hold for 80 minutes today and got nowhere with the rep. I’m tempted to switch to Alaska airlines instead for my bi-weekly flights.
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