01-08-2023
02:29 PM
01-08-2023
02:29 PM
I believe that the above regulation is incorrect. The applicable Code of Federal Regulations (382.95) shown below requires only that the carrier provide “assistance.” I don’t see a “preboarding” requirement in the code.
(a) As a carrier, you must promptly provide or ensure the provision of assistance requested by or on behalf of passengers with a disability, or offered by carrier or airport operator personnel and accepted by passengers with a disability, in enplaning and deplaning. This assistance must include, as needed, the services of personnel and the use of ground wheelchairs, accessible motorized carts, boarding wheelchairs, and/or on-board wheelchairs where provided in accordance with this part, and ramps or mechanical lifts.
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