01-12-2023
09:58 AM
01-12-2023
09:58 AM
Nothing special about the reservation. I spoke with a very knowledgeable service representative, Jeanette, was able to resolve the issue.
Based on it was a round trip reservation and the first leg of the flight has been more than 30 days, before the departure of the second leg, the system gives that error message. Jeanette placed me on hold and got the issue resolved with Technical Support and I can now manage the reservation, if needed, without the error message
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01-12-2023
06:03 AM
01-12-2023
06:03 AM
I have an upcoming flight in 3 days and receiving an error code 400620347 when trying to manage reservation in the SW App or a Desktop.
Customer Service has verified reservation but offered no solution to correct issue as message indicates to contact Southwest for assistance
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