01-12-2023
03:36 PM
In November, I had 2 very disrespectful flight attendants try to tell me there was a new FAA law requiring all dogs to be up against the wall, under the window. I'm a disabled veteran, who has traveled extensively with my service dog, so I know better. These 2 flight attendants forced my service dog against the wall, by a different passenger, and when I stated that the law says my service dog is to be between my feet, the flight attendant told me that I should have sat by the window. So, now they are making up fake laws, separating disabled veterans from their service dogs, and trying to dictate where passengers are to sit. I have filed multiple complaints with southwest, and have been told I will receive a phone call fr corporate. It has now been 2 months, I have yet to receive a phone call, and got an email stating they are putting a $250 credit on my account. I'm sorry, but my life, and civil rights,. Are NOT worth $250. These flight attendants are absolute garbage, and the fact that nobody wants to make a phone call to actually explain this crap is completely unsatisfactory. I will be speaking to a civil rights lawyer next
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