When you check your bags or check at the gate, identify the child as someone with a disability and one passenger may accompany that child. There is no cost.
You cannot have a host of travel companions preboard, only one additional person.
If you have paid for upgrades in the past for this reason, request refunds from Southwest and explain that you were attempting to preboard.
You do not have to disclose the disability nor discuss it in any way. Simply "self identify" and you will be permitted to preboard.
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