My wife and I were traveling to Mexico and the kiosk worked perfectly for her so I know it was not an international issue. It does not work for me. What I get is that the customer name comes up wrong when it tries to match the passport
I get a format that looks like
John Q Jr Public
instead of
John Q Public Jr
I verified that the Jr is in the suffix field on my account. The only upside is that if someone else is traveling with me they get a boarding pass and that has let me use the express lane (if available) and the person at the counter can then print my ( and only mine) boarding pass. And they always say that the kiosk doesn't work with Jr. What can I do to make this work? Do I need to move the suffix to my last name field? I've had to do that for other countries. But I really don't want to mess up my TSA pre and global entry as well.
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