Unfortunately for me, I don't keep Southwest email confirmations because those reservations always show up in the SW app. It's surprising that the website shows how points and dollar amounts are added or subtracted for reservations and cancellations, but don't do the same with vouchers.
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Received a LUV voucher for $200, used $119.89, leaving a balance of $80.11. Just tried to use the balance, but the SW site says there is a balance of $8. Have thieves managed to hack LUV vouchers? Is there a way to have the correct amount re-credited to my voucher or account?
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