At this point I don't see any chance you'll get an exception or credit. As you noted, credits that were unexpired on, or created on or after July 28, 2022 no longer expire. Yours unfortunately did not meet that criteria. You also have missed the previous unwritten policy of allowing travel funds that had been expired for less than 6 months be reinstated as vouchers. Now that you're past that there's really no precedence for what you are asking for. I know it's not what you want to hear, but it's most likely what Southwest will continue to tell you. You've called so the only other suggestion would be to write. Use the contact us link at the bottom of this page and send a message with all your details. Good luck
--TheMiddleSeat
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