04-07-2023
02:30 PM
04-07-2023
02:30 PM
I originally had the same issue and was very frustrated - I finally used Facebook Messenger to reach out to Southwest and the representative was able to find my code and work with me over Messenger to get it redeemed and added to my Rapid Rewards. I will say the code had to be redeemed by March 31st - so that may be an additional hurdle now so bring that up in your discussion.
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