04-01-2023
11:14 AM
On flight #2340 from RSW to BWI on 3/30/23 my Husband and I experienced one of the most disturbing flights ever . Along with Many passengers we had to endure a few drunk women sitting behind us. One of them harassed a man sitting next to be almost the whole flight . And then she became extremely aggressive verbally and even started screaming at whoever looked her way. Called my husband and my myself nasty names . Now the reason I am putting this in writing and complaining is that not one of your flight attendants came to try to calm and quiet this woman and get this woman in control . Towards the end it actually became frightening. I hope that you will take this seriously, because if the flight had been any long who knows what she would have been capable of doing. As I was exiting the plane I mentioned this to the flight attendants in the cockpit area of the plane. I hope to hear a response from someone in Southwest airline. Thank you, K
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