04-02-2023
09:36 PM
04-02-2023
09:36 PM
Flight canceled and scheduled to the next day. Customer service worker was extremely rude. Claimed it was due to weather yet my location - Dallas was sunny and my destination - California was also sunny. Out of pocket $400 for additional hotel and extra car rental day plus food for 4. Told there was no help with because the can’t control the weather. It’s their excuse to get out of being responsible for any mess. Then they should issue credits when they turn out to be WRONG about the weather!! Never using SW again.
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