05-12-2023
10:03 AM
05-12-2023
10:03 AM
live update: my golf clubs did not make it onto my flight. The 2nd bag i simply put back in my car
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05-12-2023
09:08 AM
05-12-2023
09:08 AM
no i had 2 golf bags. The golf bag did not contain golf clubs so i was not referring to it as a golf bag
2 soft cased pieces of luggage is what i had
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05-12-2023
08:37 AM
05-12-2023
08:37 AM
It was inside a hard case which was then inside of a soft luggage bag. Not the bag which contained the clubs
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05-12-2023
08:35 AM
05-12-2023
08:35 AM
I have emailed SW directly but was curious if someone else experienced similar. His hangup seem end to be that even tho the content were not good clubs it still counted as golf clubs. A
He kept referring to the bags as oversized which which per SW measurements they were not
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05-12-2023
06:22 AM
05-12-2023
06:22 AM
Sorry i pushed post early. Rep said my hard pistol case needed two locks because it was too easily accessible with just one. He wanted another lock in the other lock placement location which was about 5” away from the 1st lock. I’ve flown many times with this case with no issue. He was also dismissive when I mentioned the policy online does not mention 2 locks
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05-12-2023
06:20 AM
05-12-2023
06:20 AM
05-12-2023
06:18 AM
05-12-2023
06:18 AM
I just got on my flight and i travelled with a soft cover set of clubs and another soft golf case that contained items for a corporate event. Both under 50lbs and 62”. The service rep told me I was only permitted one golf bag and the 2nd would be $75 since it was oversized. Neither were oversized by weight or length.
He specifically said i could only have 1 golf bag and was dismissive when I asked him to see that policy or mentioned that i travel this was all the time with no issue. even if i collapsed the 2nd soft case to be smaller it would still be oversized since it was a golf bag. Someone help I cannot find this anywhere online and it sounds like he was just not very helpful or pleasant
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